Effective Date: April 21, 2024

Welcome to Mindpool AI! Your privacy is of paramount importance to us. This Privacy Policy describes how MindpoolAI LLC, a California limited liability company ("MindpoolAI," "we," "us," or "our"), collects, uses, and shares information about you through our websites, software applications, and other online services (collectively, the "Services"). By using our Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

We do not store the prompts you submit to our AI chatbots or the generated responses. However, we may log certain anonymized metadata about your use of our Services, such as the date, time, and a unique user identifier (without associating it with your personal information), to track system usage and performance. This metadata does not include the actual content of your prompts or responses.

Additionally, when you create an account, provide feedback, or communicate with our team, we collect and store the information you provide directly to us, which may include your name, email address, and any other information you choose to provide.

It's important to note that while we do not personally store user-specific data, there are third-party services integrated into our platform which may handle and store certain information for the provision of our Services. For example, payment and billing information provided during transactions may be processed by trusted payment processors and their use of your data is governed by their respective privacy policies. Furthermore, for user authentication and login sessions, our Services may utilize AWS (Amazon Web Services), and the handling of user access and related data is subject to AWS's security and data protection measures as outlined in their privacy policy.

We would like to reassure you that any information received from these third-party services is used solely for the purpose of providing our Services and is not used for any other purpose.

How We Use Your Information

We may aggregate or de-identify Personal Information so that it may no longer be used to identify you and use such information to analyze the effectiveness of our Services, to improve and add features to our Services, to conduct research and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with third parties, publish such aggregated information or make such aggregated information generally available. We may collect aggregated information through the Services and through other means described in this Privacy Policy. We will maintain and use de-identified information in anonymous or de-identified form and we will not attempt to re-identify the information, unless required by law.

Cookies

We utilize basic security cookies required for login sessions and do not use cookies for user tracking. Users can manage their cookie preferences.

Promotional Communications

You may opt out of receiving promotional emails from MindpoolAI by following the instructions in those emails.

Account Information

You may update, correct, or delete information about you at any time by logging into your account or emailing us at support@mindpoolai.com.

Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

International Transfers

MindpoolAI is based in the United States, and the information we collect is primarily governed by U.S. law. However, if you are located in the European Union or other regions with data protection laws, such as the General Data Protection Regulation (GDPR), the processing and transfer of your personal information will also be subject to those laws.

By accessing or using our Services or otherwise providing information to us, you acknowledge and agree that your personal information may be transferred to and processed in the United States and other countries where MindpoolAI operates. These transfers are necessary to provide you with our Services and will be carried out in compliance with applicable data protection laws, including the GDPR.

If you are located in the European Union or another region with data protection laws, you have certain rights with respect to your personal information, such as the right to access, correct, or delete your data. To exercise these rights or if you have any questions or concerns about the international transfer of your data, please contact us at legal@mindpoolai.com.

Children

Our Services are not directed to children under the age of 13. We do not knowingly collect Personal Information from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided Personal Information to us through the Services, please email us at legal@mindpoolai.com. We will investigate any notification and if appropriate, delete the Personal Information from our systems. If you are 13 or older, but under 18, you must have permission from your parent or guardian to use our Services.

Links to other websites

The Services may contain links to other websites not operated or controlled by MindPoolAi, including social media services (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification).

Contact Us

If you have any questions about this Privacy Policy, please contact us at legal@mindpoolai.com.